ntroduction rau niaj hnub muag & kev lag luam
Cov khoom muag muag tau hloov kho sai vim thev naus laus zis thiab hloov tus cwj pwm tus cwj pwm. Cov kev tsim tawm tseem ceeb xws li:
Ai-powered muag: Cov cuab yeej zoo li Chatbots thiab Kev Ntsuam Xyuas Kev Ntsuam Xyuas tau txhim kho ntau yam thiab cov neeg siv khoom khaws cia.
Omnichannel cov tswv yim: Kev sib xyaw ua ke online \/ Offline raws (piv txwv li, kev lag luam kev sib raug zoo, hauv khw hauv tech) rau seamless kev mus ncig.
Cov ntaub ntawv-tsav kev txiav txim siab: CRM tshuab (piv txwv li, salesforce) pab pab pawg ntiag tug kev nthuav dav thiab taug kev.
Kev Coj Zoo Muag: Transparency thiab sustainability tam sim no cuam tshuam kev yuav khoom txiav txim siab.
Kev Kawm Txog: Daim ntawv tshaj tawm 2024 qhia pom Nike siv ntawm virtual khw muag khoom virtual nce online muag los ntawm tech cuam tshuam.